Refund Policy

We hope that you love your purchase from us but if it is not quite what you had in mind, please be advised of our refund policy below.

In the first instance, please contact us via the website or email to discuss. The item should be returned within 28 days of purchase. Items must be returned in their original condition (for jewellery, unused and unworn) and in the original packaging. Customers will need to pay the postage of sending an item back for an exchange or refund. Unfortunately we cannot accept returns of earrings, even if they haven’t been worn due to hygiene.

We cannot accept returns or refunds on any custom made, commissioned or made to order jewellery or items unless the item arrives in a substandard condition or an error has been made on our part.

All the sea glass used in our jewellery is naturally shapd and tumbled by the sea and the action of waves. As it is a natural material you may find small irregularities or imperfections in the glass, which is completely normal and part of its charm. This is not a fault in the product.